Company: MODIRIDE SDN. BHD. 202501031743 (1633155-M)
Contact: modiride.sb@outlook.com | Level 10, Southern Tower First Subang, Jalan SS15/4G, 47500 Subang Jaya Selangor | (+60)17 546 6178
1. Introduction
At MODIRIDE SDN. BHD., we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we handle your information when you browse our site, make a purchase, or communicate with us in any way.
By using our website or services, you consent to the practices outlined in this policy. Our goal is to ensure your experience with our automotive accessory store is safe, smooth, and reliable.
2. Types of Information We Collect
We collect both personal and non-personal information to provide better services and fulfill your orders efficiently.
Personal Information
Collected when you make a purchase, subscribe, or reach out to us:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (securely processed through third-party gateways—we do not retain card numbers)
- Order and purchase history
- Any details provided through contact forms, email, or customer support
Non-Personal Information
Automatically collected to improve site performance and functionality:
- Browser type and version
- Device type
- Site navigation behavior
- Time spent on specific pages
- Referring sites or links
- Cookies and tracking tools (see Section 6)
3. How We Use Your Information
We use your data strictly for legitimate business purposes including:
- Processing and delivering your orders
- Communicating regarding your orders or support inquiries
- Improving our site’s usability and responsiveness
- Personalizing your shopping experience based on preferences
- Sending product updates, promotions, or newsletters (only if you’ve opted in)
- Complying with any regulatory or legal obligations
We never sell your personal information to third parties.
4. When We Share Your Information
We may share your data with select service providers under strict confidentiality terms:
- Payment Gateways – for processing secure payments
- Logistics Partners – for delivery of goods (e.g., J&T, Pos Laju, DHL)
- IT & Marketing Providers – to support site performance, analytics, or email campaigns (with your permission)
- Regulatory Bodies – if legally required or for fraud prevention
All third parties are expected to maintain the same level of data protection we uphold.
5. Data Retention
We retain personal data for as long as needed to fulfill your purchases, offer support, or meet legal obligations. You can request data deletion by emailing us at modiride.sb@outlook.com, except where legal retention is required.
6. Cookies & Tracking
Our website uses cookies and similar tools to improve your shopping experience. These include:
- Essential Cookies – to manage shopping cart and session info
- Analytics Cookies – to monitor site usage and enhance user experience
- Marketing Cookies – only used if you’ve opted in to personalized offers
You may disable cookies via your browser settings; however, this may limit some website features.
7. Your Rights (Under Malaysia’s PDPA 2010)
You are entitled to:
- Access and inspect the data we hold about you
- Correct any inaccurate personal data
- Withdraw consent to non-essential uses of your data
- Request erasure of your data (subject to lawful exceptions)
To exercise these rights, contact us via modiride.sb@outlook.com.
8. Data Security
We use robust technical and administrative safeguards to secure your data, including:
- SSL encryption for data transmission
- Firewalled servers
- Controlled access for staff
- Ongoing staff training in data protection
Although no system is entirely immune to risks, we actively improve our infrastructure to maintain your data’s safety.
9. Third-Party Links
Our website may feature links to external platforms or resources. We are not responsible for their privacy practices, and we recommend reviewing their policies before sharing personal data.
10. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in regulations or business practices. Any changes will be posted here along with the revision date. We encourage you to check this page periodically.
11. Contact Us
For any privacy-related queries, requests, or concerns, please contact us:
📧 Email: modiride.sb@outlook.com
📞 Phone: (+60)17 546 6178
🏢 Address: Level 10, Southern Tower First Subang, Jalan SS15/4G, 47500 Subang Jaya, Selangor, Malaysia